Terms of Service

Last Updated: August 5, 2026

Welcome to ShopIQ USA. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.

By accessing or using our website, placing an order, or using our products or services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

Use of Our Website

You may use our website only for lawful purposes and in accordance with these Terms.

You agree not to use our website in any manner that could damage, disable, overburden, interfere with, or impair the website or its operation. You are responsible for ensuring that any information you provide to us is accurate, current, and complete.

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us promptly if you believe your account has been accessed or used without authorization.

Intellectual Property

All content and materials available on the ShopIQ USA website, including but not limited to text, graphics, logos, product descriptions, images, videos, designs, website content, and software, are owned by or licensed to ShopIQ USA or its content providers and are protected by applicable copyright, trademark, and other intellectual property laws.

You may not reproduce, copy, modify, distribute, display, publish, sell, license, or otherwise use any content from our website without our prior written permission, except as permitted by applicable law.

User Content

Our website may allow customers to submit reviews, comments, photographs, feedback, or other user-generated content (“User Content”).

By submitting User Content, you grant ShopIQ USA a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, display, distribute, and otherwise use that content in connection with our business, website, products, services, and marketing.

You represent and warrant that:

• You own or have the necessary rights to submit the User Content

• Your User Content is accurate and does not violate any applicable law

• Your User Content does not infringe upon the rights, privacy, intellectual property, or other interests of any third party

• Your User Content does not contain unlawful, harmful, threatening, defamatory, abusive, or otherwise inappropriate material

We reserve the right, but are not obligated, to review, remove, edit, or refuse to publish User Content at our discretion.

Prohibited Activities

When using our website or services, you agree that you will not:

• Violate any applicable law, regulation, or these Terms

• Impersonate another person or entity or falsely represent your affiliation with any person or organization

• Interfere with, disrupt, or attempt to compromise the operation, security, or functionality of our website, servers, or networks

• Use automated systems, bots, scraping tools, crawlers, or other methods to collect information from our website without our prior written permission

• Upload, transmit, or distribute viruses, malware, malicious code, or other harmful technology

• Attempt to gain unauthorized access to accounts, systems, data, or restricted areas of our website

• Use our website for fraudulent, deceptive, abusive, or unlawful purposes

• Engage in any activity that may harm ShopIQ USA, its customers, service providers, or users

Product Information and Pricing

We make reasonable efforts to provide accurate product descriptions, images, availability information, and pricing on our website. However, we do not guarantee that all product information is complete, current, accurate, or free from errors.

Product images are provided for illustrative purposes. Actual products, colors, sizes, packaging, and other details may vary depending on the product, manufacturer, display settings, or other factors.

We reserve the right to correct errors, inaccuracies, or omissions and to update or modify product information or pricing at any time without prior notice.

If an error affects an order you have placed, we may contact you with additional information or cancel the affected order and issue a refund for any amount paid.

Orders and Order Acceptance

Placing an order through our website is an offer to purchase the selected products. Your order is not accepted until we confirm acceptance or process and fulfill the order.

We reserve the right to refuse, limit, or cancel any order at our discretion, including for reasons such as:

• Product unavailability

• Errors in pricing or product information

• Suspected fraud or unauthorized activity

• Incorrect or incomplete order information

• Violations of these Terms

• Limitations on available inventory

If we cancel an order after payment has been received, we will issue a refund for the applicable amount.

Payments

By submitting payment information, you represent and warrant that you are authorized to use the selected payment method.

Payments are processed through third-party payment providers. ShopIQ USA does not control and is not responsible for the policies, practices, availability, or operation of third-party payment services.

Shipping, Returns, and Refunds

Shipping, return, replacement, and refund information is governed by our Return & Refund Policy and any applicable shipping information posted on our website.

By placing an order, you agree to review and comply with the applicable policies in effect at the time of your purchase.

Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis, except where otherwise required by applicable law.

To the fullest extent permitted by law, ShopIQ USA makes no representations or warranties, express or implied, regarding the availability, reliability, accuracy, security, or uninterrupted operation of our website.

We do not guarantee that our website will always be available, error-free, secure, or free from viruses or other harmful components.

Nothing in these Terms is intended to exclude or limit any warranty or consumer protection right that cannot legally be excluded or limited.

Limitation of Liability

To the fullest extent permitted by applicable law, ShopIQ USA and its owners, employees, affiliates, agents, suppliers, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of, or inability to use, our website, products, or services.

To the extent liability cannot be excluded, ShopIQ USA’s total liability for any claim arising from or relating to an order, product, website, or service will not exceed the amount paid by you to ShopIQ USA for the specific product or order giving rise to the claim.

Nothing in these Terms limits liability where such a limitation is prohibited by applicable law.

Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless ShopIQ USA, its owners, affiliates, employees, agents, suppliers, and service providers from and against claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising from or related to:

• Your violation of these Terms

• Your misuse of our website, products, or services

• Your violation of applicable law

• Your infringement of another person’s rights

• User Content submitted by you

Governing Law and Jurisdiction

These Terms and any dispute arising from or relating to them will be governed by the laws of the State of New Jersey, without regard to conflict-of-law principles.

To the extent permitted by applicable law, any legal action or proceeding arising from or relating to these Terms will be brought in the state or federal courts located in the State of New Jersey, and you consent to the jurisdiction of those courts.

Nothing in this section limits any consumer rights or legal protections that may apply under the laws of your place of residence.

Changes to These Terms

We may update or modify these Terms from time to time to reflect changes in our business practices, website, products, services, or legal and regulatory requirements.

Any updated Terms will be posted on this page with a revised “Last Updated” date. Your continued use of our website or services after updated Terms are posted constitutes your acceptance of the revised Terms, to the extent permitted by applicable law.

Contact Us

If you have questions or concerns about these Terms of Service, please contact us at:

support@shopiqusa.com

Thank you for choosing ShopIQ USA.